1. Navigate to your Image or the Image of the Plane in the upper right corner of the screen.

You can access our help desk, powered by FreshDesk from any Journeys page, Dashboard, Map or My Journeys

2. Select your Image to reveal a drop down menu.

3. Select the Lifesaver icon that reads Help.

4. You will be automatically redirected to the FreshDesk help website in a new tab.